Advocating for residents in long-term care or assisted living
TARCOG’s long-term care ombudsmen are advocates who work to improve the quality of life and protect the health, safety, welfare, and rights of residents living in long-term care and assisted living facilities.
Long-Term Care Ombudsman Program Services
- Advocacy to ensure that residents receive quality care
- Ensure that residents receive all services – legal, financial, social, rehabilitative, and all others – to which they are entitled
- Receive, investigate, respond to, and attempt to resolve complaints made by or on behalf of residents
- Educate residents, families, and facility staff about residents rights
- Perform routine visits to facilities
- Report incidents of fraud, neglect, abuse, or exploitation to the appropriate authorities
- Mediate between residents and others about resident rights
- Provide information to the public about long-term care
- Provide in-services for facility staff
- Monitor laws and regulations that affect residents
You may contact the following individuals to request information, learn how to volunteer, or report long-term care issues.
For DeKalb, Jackson, and Marshall counties:
Alicia Howard, email@example.com, 256-716-2451